..you might be heard That's right. If you are amongst the millions of people who still use the services of the Indian Postal service, this news might just interest you.
India's Postal Service now has its own Twitter handle now! This makes it the first Government of India enterprise to arrive on the popular social networking platform.
The Twitter account will be used to post updates about various news concerning postal services - apart from addressing grievances of consumers.
Before we move further here's the link to the profile page @PostOfficeIndia. The profile was set up quite a while ago - three months back to be precise.
However, it is now that it has gathered momentum. The account, even within the short span of its existence has managed to solve many a consumers grievances - highlighting the fact that social networks could be effective costumer service medium as well.
The Twitter account is also helpful for users who want to have queries regarding what and how they can send stuff. The only problem with the account seems to be this: As of now, there is only one guy who seems to be in charge of the account. We wonder who that geek at the post office would be!
[ via Techtree ]
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